Data Protection & Privacy

Privacy Policy

Last Updated: February 2025 • Transparent data handling on eezhy.com

1. Overview & Scope

This Privacy Policy explains how PayVault, operated by Eezhy Technologies (“we”, “us”, or “our”) through the website eezhy.com, collects, processes, protects, and handles your personal data when you browse our website, create an account, purchase digital developer products, or contact our customer support.

We are committed to respecting your privacy and complying with applicable global data privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

When you create an account, register, or place an order, we collect your email address, full name, phone number, and support inquiry details.

B. Payment & Billing Data (Processed by Paddle)

Payment transaction information (card details, billing country, postal code) is securely captured and processed by our Merchant of Record, Paddle.com. PayVault does not store full credit card numbers on its servers.

C. Technical & Diagnostic Telemetry

IP address, browser type, device operating system, referring URLs, and session telemetry to prevent fraud and ensure website security.

3. Role of Paddle as Merchant of Record

Orders placed on eezhy.com are processed through Paddle.com Market Limited (“Paddle”). Paddle acts as an independent Data Controller for the personal data required to process, bill, and complete your purchase.

Paddle complies with PCI-DSS Level 1 compliance and processes customer payments under its own global privacy standards. For details on how Paddle processes buyer data, please refer to Paddle’s Privacy Policy.

4. How We Use Your Information

Fulfillment: Delivering license keys, download links, and onboarding guides for purchased digital goods.
Customer Support: Responding to help desk tickets, refund requests, and technical troubleshooting.
Product Updates: Sending important security patches, new SDK versions, and renewal notices.
Fraud Prevention & Security: Detecting suspicious activity and ensuring compliance with our Terms of Service.

5. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you have the following data subject rights regarding your personal information:

Right of Access & PortabilityRequest a copy of the personal data we hold about you in a structured electronic format.

Right to Erasure (To Be Forgotten)Request deletion of your personal account data, subject to legal and tax retention requirements.

Right to RectificationRequest correction of inaccurate or incomplete personal records.

Right to Opt-OutOpt-out of non-essential marketing emails at any time with a single click.

6. Contact Our Data Protection Officer

To exercise your privacy rights or submit any questions regarding our data protection policies, please contact our Privacy Team:

Organization: Eezhy Technologies (PayVault)

Website: https://eezhy.com

Privacy Email: privacy@eezhy.com

General Support: support@eezhy.com