Refund & Cancellation Policy

1. Refund Eligibility Conditions

You are eligible for a 100% refund under the following conditions:

• Technical Issues & Incompatibilities: The software has technical bugs or incompatibilities with supported platforms that our engineering team cannot resolve within 3 business days.
• Product Not as Described: The delivered software or SDK lacks major advertised core features explicitly detailed on our product page.
• Duplicate / Accidental Purchases: You were billed multiple times for the same license key or product due to a network glitch.
• 30-Day Window: Your refund request is submitted within 30 calendar days from the date of the original transaction.

2. How to Request a Refund (Step-by-Step)

Initiating a refund is straightforward with no complex bureaucracy:

3. Processing Time & Settlement via Paddle

All refunds are processed through our Merchant of Record, Paddle.com. Once our support team approves your request:

• Paddle initiates the refund transaction immediately.
• Depending on your card issuer or bank, the funds typically reflect in your statement within 3 to 5 business days (and up to 10 days for certain international banks).
• You will receive an automated confirmation email from Paddle with refund receipt reference.

4. Subscription Cancellations

For recurring subscriptions, you may cancel your plan at any time through your account dashboard or by contacting support.

When you cancel a subscription, your access remains active until the end of your current paid billing period, and no further automatic renewals will be charged.

5. Customer Support & Assistance

Before requesting a refund, if you are experiencing an integration issue or need help with API keys, our technical team is available 24/7 to assist: